Shipping & Return Policy

Shipping

Now we only accept domestic orders and we ship our jewelry with UPS and USPS.  

Your order will ship out within 1 to 3 business days after receiving the order. Trucking numbers will be sent out once order are shipped. It usually takes about 5 to 12 business days.

We do not have any expedited shipping at this time.

 

Return Policy

We create our jewelry with unique stones or other natural materials, crafting each piece by hand in limited quantities. Due to the nature of our products, we do not offer refunds at this time.

However, if you encounter unavoidable circumstances that require a return, please reach out to us within 7 days of receiving your order at info@mourajewelry.com. When contacting us, please provide your name and order number. We will promptly assist you with your request.

Please note that we cannot accept jewelry that has been worn or damaged, and it must be returned in its original packaging. We are not liable for lost or damaged packages during the return process.